Perception and appearance are key motivators for Americans when it comes to planning and booking travel experiences. A new study from travel start-up Culture Trip found that perception, in particular, is a crucial part of travel, with nearly three-quarters (71 percent) of Americans making travel decisions based on whether the experiences will result in good […]
Spring break is slowly approaching, and while some travelers are trying to figure out where to go, others are more concerned with how they’re going to pay for the spring break vacation. Nerdwallet recently conducted a survey that examined how Americans are planning their spring break vacation, and it looks like at least 2 in […]
If you have an interest in hospitality and tourism and would like to use your skills in an in-demand profession, here are six reasons why you should consider a career in hotel management. Heavily overlapping with the travel and tourism sector, the hospitality industry is one of the largest employers in the UK, but a […]
These days, travel is no Sunday picnic and when you finally stumble into the lobby of your hotel, you may be tired, dirty, and in a hurry to get cleaned up, get some sleep, or get to the first item on your agenda. Unfortunately, this is no time to let your guard down. If you’re […]
Housekeeping is a physically demanding type of employment. Tasks include making beds, tidying rooms, cleaning bathrooms, washing and vacuuming floors, and the list doesn’t stop there. According to TripAdvisor, 31% of people don’t tip hotel maid at all, despite their annual income estimating around a low $21,800 a year, per the Bureau of Labor Statistics. […]
Have you considered how much time guests spend in your showers or wrapped in one of your bath towels or robes? While that question may seem invasive, those are moments when your customers should feel the most comfortable and pampered, moments where the concept of luxury hospitality can truly stand out, where your guests’ every expectation […]
With so much competition in the hospitality space, hotels must do more to show guests they’re the number one choice. Classic promotions have become tired and lost their impact. And if everyone’s using the same marketing strategies, how will you stand out? Middling in a sea of percentage-off deals doesn’t show your unique differentiator. You’re […]
If anyone knows a thing or two about quick-yet-efficient cleaning, it’s hotel maids. They have tons of practice — and loads of tips that can help you at home. Here, a few you should check out (pun intended!). 1. They clear the clutter first. Maria Stickney, the Housekeeping Manager at the Radisson Blu Mall of […]
Hotel asset managers bring a unique perspective and understanding of how to optimize performance and achieve investment objectives—one that’s based on observation and close collaboration with a full spectrum of brand and third-party operators across a multitude of scenarios (brand, market, property type, economic cycle). While we have learned many lessons and adopted a wide […]
General managers might get all the glory, but much of a hotel’s success can be traced back to the housekeeping department. Clean guestrooms and public spaces go a long way toward boosting guest satisfaction, but the process only works when the department operates with efficiency and safety. Efficiency in the housekeeping department all boils down […]
