Dec 19, 2018

Top 12 Hotel Safety Tips Travelers Should Never Ignore

These days, travel is no Sunday picnic and when you finally stumble into the lobby of your hotel, you may be tired, dirty, and in a hurry to get cleaned up, get some sleep, or get to the first item on your agenda. Unfortunately, this is no time to let your guard down. If you’re […]

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Aug 7, 2018

How to Tip a Hotel Maid

Housekeeping is a physically demanding type of employment. Tasks include making beds, tidying rooms, cleaning bathrooms, washing and vacuuming floors, and the list doesn’t stop there. According to TripAdvisor, 31% of people don’t tip hotel maid at all, despite their annual income estimating around a low $21,800 a year, per the Bureau of Labor Statistics. […]

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Jul 31, 2018

The 3 pillars of in-room luxury

Have you considered how much time guests spend in your showers or wrapped in one of your bath towels or robes? While that question may seem invasive, those are moments when your customers should feel the most comfortable and pampered, moments where the concept of luxury hospitality can truly stand out, where your guests’ every expectation […]

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Jul 24, 2018

9 Creative hotel promotion ideas

With so much competition in the hospitality space, hotels must do more to show guests they’re the number one choice. Classic promotions have become tired and lost their impact. And if everyone’s using the same marketing strategies, how will you stand out? Middling in a sea of percentage-off deals doesn’t show your unique differentiator. You’re […]

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Jun 29, 2018

11 Cleaning Secrets to Steal From Hotel Maids

If anyone knows a thing or two about quick-yet-efficient cleaning, it’s hotel maids. They have tons of practice — and loads of tips that can help you at home. Here, a few you should check out (pun intended!). 1. They clear the clutter first. Maria Stickney, the Housekeeping Manager at the Radisson Blu Mall of […]

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Jun 11, 2018

5 ways to improve hotel profitability through a third-party operating model

Hotel asset managers bring a unique perspective and understanding of how to optimize performance and achieve investment objectives—one that’s based on observation and close collaboration with a full spectrum of brand and third-party operators across a multitude of scenarios (brand, market, property type, economic cycle). While we have learned many lessons and adopted a wide […]

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Jun 11, 2018

Housekeeping speed, efficiency hinge on planning ahead

General managers might get all the glory, but much of a hotel’s success can be traced back to the housekeeping department. Clean guestrooms and public spaces go a long way toward boosting guest satisfaction, but the process only works when the department operates with efficiency and safety. Efficiency in the housekeeping department all boils down […]

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Mar 13, 2018

Westin Hotels & Resorts Reveals The Next Industry First Focused On Improving The Well-Being Of The World

Westin Hotels & Resorts Reveals The Next Industry First Focused On Improving The Well-Being Of The World Hospitality’s Wellness Pioneer Reimagines a Good Night’s Sleep Through The Power of Pajamas Putting on pajamas as part of children’s bedtime routines is one way to improve sleep. Westin introduces Project Rise: ThreadForward, a sustainability program that transforms […]

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Mar 8, 2018

What is hotel management all about?

What is hotel management all about? A hotel manager is confident, approachable and adventurous. They aren’t afraid to try new things. Excited to experience new cultures. And they know the importance of teamwork. If you want a career that’s full of challenges, interesting people and exciting developments, hotel management could be just what you’re looking for. Here’s […]

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Mar 5, 2018

Hotel Housekeeping

Hotel Housekeeping What kind of work do people do in housekeeping in a hotel? Housekeeping in a hotel is a very physically demanding job that includes many, varied tasks. Typically, in this case study, housekeepers were responsible for cleaning 16 rooms per shift. The actual amount of work depends on the size of the room […]

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